Taco Bell Rethinks AI Drive-Through After Viral 18,000 Water Cups Incident
Taco Bell is reconsidering its use of artificial intelligence (AI) in drive-throughs across the US after a series of viral videos highlighted glitches in the system. Since 2023, the fast-food chain introduced AI at over 500 locations to speed up orders and reduce mistakes. However, the technology has sometimes produced comical or chaotic outcomes, raising…